Privacy Policy

1. Scope and Who We Are

This Privacy Policy explains how Hayden Eastwood ("Hayden," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit eastwoodhayden.com, submit a form, use a calculator or property-search tool, communicate through the site, or otherwise interact with the real estate services described here.

Hayden Eastwood is a Texas real estate sales agent, license number 848697, sponsored by JBGoodwin REALTORS®, Texas broker license number 401735. Brokerage services are provided on behalf of and under the responsibility of the sponsoring broker. This policy covers this website and Hayden's related website communications; separate services and websites operated by JBGoodwin REALTORS® or other third parties may have their own privacy policies.

2. Information We Collect

Please do not send Social Security numbers, bank-account credentials, government identification numbers, medical information, or other highly sensitive information through a general website form or chat.

3. How We Collect Information

We collect information:

• Directly from you when you submit a form, call, text, email, chat, or book an appointment
• Automatically from your browser or device when you use the site
• From service providers that support forms, analytics, advertising, property search, communications, scheduling, security, and website operations
• From referral sources or transaction participants when they lawfully provide your information in connection with a request or potential real estate transaction

4. How We Use Information

• Respond to inquiries and provide requested real estate information or services
• Prepare for buyer, seller, leasing, open-house, and relocation consultations
• Deliver requested calculators, checklists, market updates, and other resources
• Maintain inquiry history, preferences, appointments, and follow-up tasks
• Communicate by telephone, email, or text in accordance with your request and choices
• Personalize content and understand which pages or campaigns generate inquiries
• Measure advertising, form, telephone-click, and website performance
• Operate, secure, troubleshoot, and improve the website and its lead flows
• Prevent fraud, spam, misuse, and other security threats
• Comply with legal, regulatory, brokerage, recordkeeping, and dispute-resolution obligations

5. Cookies, Browser Storage, Analytics, and Advertising

This site uses cookies, pixels, tags, and browser storage for site functionality, attribution, security, analytics, and advertising measurement. These technologies may remember campaign parameters, the original landing page, the most recent page visited, and whether certain site notifications have already been shown.

Services used on the site may include Microsoft Clarity, Google Ads and Google tag technologies, LeadConnector/HighLevel forms and tracking, website chat, IDX property search, hosting, and security providers. These providers may receive device, network, usage, and form-related information as necessary to provide their services. Their use of information is governed by their own agreements and privacy notices.

You may block or delete cookies through your browser. Doing so may affect form attribution, saved preferences, chat, property search, and other website features. You can also manage Google advertising preferences through Google's My Ad Center.

6. CRM, Communications, and Lead Management

We use a customer relationship management and marketing automation platform to receive inquiry submissions, maintain lead records, schedule appointments, attribute inquiries to website pages or campaigns, and support follow-up communications. Information submitted through embedded forms may be transmitted directly to and stored by that platform.

Transactional messages may confirm or respond to a request you made. If you separately consent to marketing messages, message frequency may vary and message and data rates may apply. Consent to marketing communications is not a condition of purchasing goods or services. Reply STOP to opt out of text messages, HELP for help, or use the unsubscribe link in a marketing email. We may send a final message confirming a text-message opt-out.

7. When We Disclose Information

We may disclose information to:

• JBGoodwin REALTORS® and authorized brokerage personnel for supervision, compliance, service delivery, and transaction support
• Vendors that provide CRM, messaging, scheduling, email, hosting, analytics, advertising, property search, document delivery, fraud prevention, or security services
• Lenders, title companies, inspectors, attorneys, contractors, and other transaction professionals when you request an introduction, authorize disclosure, or the disclosure is reasonably necessary to provide requested services
• Government authorities, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the site
• A successor or involved party in a potential business reorganization, transfer, or similar transaction, subject to appropriate safeguards

We do not sell personal information for money. Some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain advertising and analytics disclosures involving online identifiers. Where applicable, you may request to opt out as described below.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining brokerage and transaction records, documenting consent and opt-out requests, preventing fraud, resolving disputes, and meeting legal or regulatory obligations. Retention periods vary based on the type of information, relationship, and applicable brokerage or legal requirements. Information may be deleted, anonymized, or retained in protected backups when no longer actively needed.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission, website, or electronic storage system is completely secure, and we cannot guarantee absolute security. If you believe information submitted through this site has been compromised, contact us promptly.

10. Your Privacy Choices and Texas Privacy Rights

Depending on the law that applies to you and to our processing, you may have the right to:

• Confirm whether we process your personal data and obtain access to it
• Correct inaccuracies in your personal data
• Delete personal data provided by or obtained about you
• Obtain a portable copy of personal data you previously provided
• Opt out of targeted advertising, a sale of personal data as legally defined, or certain profiling that produces legal or similarly significant effects
• Appeal a decision regarding a privacy request
• Exercise applicable rights without unlawful discrimination or retaliation

To make a request, email [email protected] with the subject "Privacy Request," use the contact form, or call (316) 734-9055. Please describe the right you wish to exercise and the information associated with your request. We may take reasonable steps to verify your identity and authority before responding.

Where the Texas Data Privacy and Security Act applies, authenticated requests will generally be answered without undue delay and within 45 days, subject to any extension permitted by law. If a request is denied, you may appeal by replying with the subject "Privacy Appeal." If an appeal is denied, you may contact the Texas Attorney General.

11. Children's Privacy

This website is intended for adults seeking real estate information and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this site, contact us so we can investigate and take appropriate action.

12. Third-Party and Embedded Services

This site contains links to and embedded content from third parties, including property search, maps, forms, scheduling, chat, reviews, lenders, and other real estate resources. A third party may collect information directly from you when you interact with its service. We do not control and are not responsible for a third party's privacy, security, availability, or content. Review the third party's terms and privacy policy before providing information.

13. TREC and Brokerage Disclosures

The following notices explain Texas brokerage relationships and consumer protections. They are separate from this Privacy Policy:

• Texas Real Estate Commission Information About Brokerage Services
• Texas Real Estate Commission Consumer Protection Notice

14. Policy Updates

We may update this Privacy Policy to reflect changes in law, technology, service providers, or business practices. The "Last updated" date identifies the most recent revision. Changes become effective when the revised policy is posted unless a different effective date is stated.

15. Contact Us